Legal information
Solaia, in full transparency
The rules governing the service and the protection of your family’s data.
This English version is provided for convenience. In the event of any discrepancy, the French version prevails.
Legal notice
Publisher
Solaia Care, hereinafter “Solaia”, is published by Girault Yohana, sole trader (auto-entrepreneur), trading under the business name Novea Labs, registered under SIRET number 838 498 020 00042.
Registered office: 273 route d’Oilategia, 64250 Souraïde, France.
Contact: Solaiababy.app@gmail.com.
Purpose of the service
Solaia is a web application offering digital services to help parents record and share their child’s daily life: feeding, sleep, nappy changes, questions and growth measurements.
The information displayed is for guidance only. Solaia does not provide diagnoses or medical advice and does not replace a healthcare professional. In an emergency, contact the relevant emergency services.
Intellectual property
The Solaia Care brand and application, the Solaia name, their visual identity, texts, content, illustrations, features, software and interfaces are protected by French and international intellectual property law.
Any reproduction, representation, adaptation, extraction or use, in whole or in part, without the prior written permission of Girault Yohana is prohibited.
Hosting
Full details of the hosting provider will be given here before the service is made commercially available.
Terms and conditions of sale
Offer and price
The “Newborn” pack (0 to 6 months) costs €16.99 / $17.99 / £14.99. This one-off payment gives lifetime access to the pack’s features, with no subscription or recurring fees.
The optional “Bambin & Grand” extension (from 6 months) costs €14.99. This one-off payment also gives lifetime access to the extension’s features, with no subscription or recurring fees.
The Newborn price and charge currency follow the region selected before checkout (EUR, USD or GBP). The optional extension remains priced in EUR. These two offers are separate, final purchases. The extension is optional and users may keep using their Newborn pack without buying it.
What the offer includes
The Newborn pack includes feeding, sleep and nappy tracking, the daily log, family sharing and the tracking tools available in this plan.
The Bambin & Grand extension covers introducing solids, teething, bedtime routines, first milestones, memories and health notes, according to the features available in the application.
Order and payment
Before confirmation, the checkout shows the chosen offer, its total price and the fact that it is a final purchase with no subscription. Payment is made by card via the secure Stripe platform.
Access is activated once payment is confirmed. Users remain responsible for the accuracy of the email address linked to their account and used for payment.
No trial period
Solaia does not offer a trial period: access to the Newborn pack is granted after the one-off payment at the regional price above, at the time of ordering.
No subscription, automatic renewal or deferred charge is attached to this purchase: the account is charged only once.
Accounts with complimentary access and parents joining a family in which a parent has already paid use the application free of charge, within the limits of the offer concerned.
Right of withdrawal and complaints
In accordance with Article L221-28 of the French Consumer Code, the right of withdrawal cannot be exercised for digital content not supplied on a tangible medium where performance has begun before the end of the withdrawal period, with the consumer’s prior express consent and express waiver of the right of withdrawal.
When access is activated immediately after payment, the user requests immediate performance of the digital service and acknowledges losing the right of withdrawal once the above legal conditions are met. This information and the corresponding consent must be presented before ordering.
Any complaint can be sent to Solaiababy.app@gmail.com.
Governing law
These terms are governed by French law. In the event of a dispute, an amicable solution will be sought before any legal action.
Privacy policy
Data controller
Girault Yohana, sole trader trading under the business name Novea Labs, SIRET 838 498 020 00042, 273 route d’Oilategia, 64250 Souraïde, France, is the controller of the processing carried out in Solaia. For any question: Solaiababy.app@gmail.com.
Data processed
Solaia may process parent account information, child profiles, dates of birth, photos, tracking events, growth measurements, free-text medical notes, questions for the paediatrician and data needed for sharing between parents.
Only enter useful information. Free-text notes may contain sensitive data relating to the child’s health.
Purposes and legal bases
This data is used to provide the family log, sync entries, display statistics and charts, secure accounts and run the service. Processing is necessary to perform the service requested; sensitive data entered voluntarily is based on your explicit consent.
Sharing and recipients
A family’s data is accessible to the parents who have joined that family by invitation. Photos remain private. Strictly necessary technical providers may process data to host, secure or operate Solaia.
Retention and security
Data is kept while the account is in use, then deleted or anonymised in line with legal obligations and technical needs. Access controls and isolation between families protect the information, although no online service can guarantee zero risk.
Your rights
You may request access to, rectification, erasure, restriction, objection to or portability of your data, and withdraw your consent. Write to Solaiababy.app@gmail.com. You may also lodge a complaint with the CNIL (French data protection authority).
Children and parental authority
The service is intended for parents or legal guardians. By adding a child’s data, you confirm that you are authorised to process it and share it with the other invited family members.